Friends and family have…” more, “This location is amazing, shiny and new with tons of great stuff. And I miss that thing dearly. Our staff has been instructed to stay home if they are feeling ill and we ask that you do the same to keep everyone safe. We got a couch, expecting it to arrive when the salesmen told us it would, and of course it didn't. My biggest reason for 5 stars is Melinda who was AWESOME and helped me all day running around like a crazy person,…” more, “Terrible place to shop, ABSOLUTELY do not recommend. Our friendly, non-pushy, non-commission associates can assist you throughout the entire furniture-buying process. Specialties: Why shop at a chain store when you could be treated to custom furniture, personal service and unbeatable pricing? Promised me that I would get it next day before noon. I am never coming back to this business.” more, “Couldn't be more satisfied with our sectional! If you're in” more, “Salesmen on the floor LIE to you about the expected delivery date of your furniture. Luckily, I found the Sofa Shop in SJC and was stunned by their” more, Serving Laguna Hills and the Surrounding Area, “Finding this store was the best find!! The furnitures are great quality. We strive to make our website content accessible and user-friendly. thanksgiving & black Fri closed | Sat & Sun OPEN 11-4, We strive to make our website content accessible and user-friendly. 10 reviews of Furniture Factory "So glad I found this store! Reviews on Living Spaces were dreadful” more, “I had visited many furniture stores in South OC looking for new living room furniture; I was disappointed as I didn't find the selection or quality I was looking for. Custom doesn't have to mean Expensive! Since 2000, Comforts of Home and The Sofa Shop have been providing Southern California-quality custom furniture at 40-60% off retail every day. Patio Fireside Specialist. This includes additional sanitizing of all high-traffic surfaces such as knobs, countertops, appliances, and restrooms. Our local business was founded on the idea… We kindly ask to wear a mask when visiting our locations. “We thought in sept 2015 when we bought this that it would just save room in an extra bedroom and not get a lot of use, but it's been quite the opposite! I purchased a chandelier, then came back when I needed bedroom furniture. Home – The Sofa Shop in Laguna Hills, CA. This includes … Adding a business to Yelp is always free. Whether it’s a cozy custom sectional, a bedroom that soothes the soul, a dining room for gatherings, a posh room for the kids, or a functional home office that fits just perfectly, we are here to make your furniture wishes come true! The owner is fantastic and very helpful. You can never get ahold of a live person in the store, it transfers you to the customer care who also has no information and can never help. HIGHLY ADVISE DO NOT SHOP AT ANY OF THESE STORES. Thank you, Maiselle Furniture! Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Come see what people have been talking about since 2000! “Personalize Your Custom Sofa from our thousands of fabrics and options. We are following the safety recommendations from the CDC with extra cleaning measures inside our stores. … !” more, “ and away the sturdiest, springiest ones we now own. They have high quality lighting and home furnishings.” more, “ was honest and quick to locate this beautiful bed for me. Get Quote. Prior to deciding we stopped by dozens of furniture stores, from Living Spaces to Jeromes to Ashleys and ultimately chose Furniture Factory. Got exactly what I wanted. A Quality Sofa and Sectional Showroom customizable to your exact…” more, “We offer the best quality & unbeatable price in Home Goods & Furniture.” more, “I wanted to update my review now that I've had my new recliner for over a month. Find a Little (or Big) Something for Every Room in the House! This salesman told us it would arrive” more, “ an absolute NIGHTMARE. The new recliner is a replacement of my old one that had manufacturing problems that I bought at…” more. Visit our furniture store on 23401 Avenida de la Carlota today! I bought a sectional in t… If you are having difficulty viewing the content on this website or navigating the site, please call our Customer Service Team toll-free at. I'm writing this review as we recently changed living situations and needed to put a fair amount of furniture in storage - couch included. I think it's important to understand it is not a regular store, it is an outlet and they do not know what items are on the truck / do not have control of what is being shipped to them.