1. What do I do to prevent this in the future? The problem started with the x07 range then they fitted fans in the x09 range and they still have problems so hopefully they have a proper fix in the latest versions. I replaced the capacitors on my 609 HDMI board myself to avoid the ludicrous Onkyo repair fees people have reported. Products AVR-S730H AVR-S930H AVR-X1400H AVR-X2400H ... check whether hardware failure occurs. They dropped the voltage from 3.3v to 3v, I think they needed to change the location of the internal fan and get it to turn on at lower temperatures! The capacitor change is when your amp takes a long time to switch inputs. Denon DRA-295 receiver troubleshooting. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. And in that future, HDMI 2.1 is of course of great importance, especially for the gamers among us. According to Heise, this problem cannot be solved by means of a firmware update as it concerns an error in the chip. The latest models from Denon and Marantz, among others, have HDMI 2.1 chipsets but users are facing problems with HDMI 2.1 in their receivers, Problems with HDMI 2.1 for Denon, Marantz and Yamaha receivers, Color volume of a TV: You should know this about the successor to color space, Google launches Chromecast for streaming video to your TV. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Join the AVForums team live on Wednesdays at 7pm UK time. In warranty and genserve were quick in declaring it not economically repairable and getting me a credit which I used against a denon 3312. Since I don't live in the USA, I can only hope that the issue is not the HDMI board failure, so it can be fixed. 3. company number 03997482, registered in England and Wales. The TV producing a high voltage via HDMI and blowing the HDMI board in the receiver. Cost around £3 for the solder and capacitors and I've had no problems since. When a permanent solution appears for the problem with the HDMI 2.1 chipset is as yet unclear. 1 Home Entertainment Tech Community & Resource. UPS? 65DX902B, Sky+ HD, DMP-UB700, XBMC, Onkyo TX-NR686, Celestion F30/48c/S80. one of a few reasons I discounted onkyo and went with Yamaha. 2. If they have actually changed the board design, how come people are still experiencing problems with the repaired receiver's and the newer model's, sounds like the same old problems still apply, I have seen reports of the 626 failing on the Onkyo face-book page? I bought a 708 a couple of years ago and really should have questioned it not long after I bought it, I'd get the occasional no sound issue which a master reset would solve but last october it went completely, I contacted Onkyo for support but let them know I knew it was a common fault and highlighted many many other people having the exact same issues on forums and such, thankfully they accepted straight away and honoured the out of warranty repair. So why wasn't the heat issues sorted out during the research and development stage? Paranoia about fan noise - look at some plasma TV threads. Does it appear frozen or do you notice any other symptoms? Manufacturers of AV receivers do everything they can to prepare their latest models for the future. [url="http://www.amazon.co.uk/Noctua-NF-S12A-ULN-Case-Fan/dp/B00BG23S28/ref=sr_1_5?s=computers&ie=UTF8&qid=1389464503&sr=1-5&keywords=noctua"]Noctua NF-S12A ULN Case Fan 120 mm: Amazon.co.uk: Computers & Accessories. i,ll stick with yammy for now but would happily go back to onky in the future when these problems get resolved, Podcast: Best Hi-Fi products of 2020, Plus Best of the Month for TV Shows & Movies, Samsung UE49KS8000T SUHD, Samsung 32D6750 3D, Samsung 46ES8000 3D, Sky Q + SKY Q Mini, Denon AVRX-42000W, Kef 3005SE, Dune Smart D1, PS3, 27" i7 iMac 3.4GHz -16GB RAM -1TB HDD - 27" Thunderbolt Display - Ext. I have a Denon AVR-4310CI w/ bad HDMI board. Replace 'em with 105 degree ones and fit a heatsink to the processor to return normality. The HDMI fault which gives no sound and greyed out network options needs the bga chip taken off and resoldered (not easy) that's why change the boards out. The No. Boards continue to fail because they sit above the output stage which dissipates quite a bit of heat and the hot air rises up to the HDMI board. This chip comes for the latest models of Yamaha, Denon and Marantz from Panasonic Solutions (now taken over by Nuvoton Technology). So there testing would have to last 2 years to find it out. If the TV is having an issue, then the problem probably isn't with the receiver. Each source direct to tv works perfectly. It appears to be the input circuit, and I am looking at the Integrated Circuits the service manual suggests inspecting. The same will be the case with the upcoming upgrade to the Denon X8500 model. Is the failure of the HDMI ports caused by one the devices malfunctioning and then passing a high voltage to the other connected one? Do you find your Denon receiver unresponsive to both remote control and front panel commands? 2. Thought it would be interesting and a help to some, to find out just how many people have had HDMI board or other problems with their Onkyo receiver? The problem re-emerges because the overheating problem is not solved. e.g. The capacitor change is when your amp takes a long time to switch inputs. I was able to get picture for about minute or so after rebooting things but then it blanks out. e.g. The heat issue wasn't an issue till it started failing this is usually 2 years or more after the product is sold. For a better experience, please enable JavaScript in your browser before proceeding. Bought a HDMI cable from X that claimed it's X, verify it with Denon HDMI cable verification and if it doesn't pass, don't deal with Denon (and tie up our support) deal with the person you bought the cable from! Mine is in for repair now, under RS warranty. There are two problems being confused the capacitor change will not repair the faulty HDMI board that most are seeing. The TV producing a high voltage via HDMI and blowing the HDMI board in the receiver. Makes me wonder if there is too much cost cutting going on parts/production costs, as surly the design/development side of things should have it all down pat when it comes to the basic function and amplification side of things. While I agree that adding a fan or the capacitor swap is a possible fix, not many people want to be bothered with that, and why should they its an issue that should have been addressed in the development stage. Copyright © 2000-2020 M2N Limited E. & O.E. Try to route them through the Denon and I get no picture, cable does give me audio only. If it comes back it will be getting a fan, if not I'll be changing brands as it's the shortest lived component I have ever owned at just on two years. The hdmi board has now been redesigned … and why fit fans that that don't do what there supposed to do? With the exception of IC401 (ADV300 … read more The capacitor change is when your amp takes a long time to switch inputs. After Genserve agreed they would fix the issue back at the end of October it is nov January 11th and they still have the unit. PROMOTED: Unblock US Netflix, HBO MAX & Prime in UK for just £ 0.87, Black Friday 2020: Best UK deals currently available. With this, Sound United confirms the problem and as a temporary solution, the company recommends connecting the source directly to the television. Many of the HDMI board failures are due to inadequate free-air clearance.. I think the next receiver I buy will be a Denon even if it costs more as Onkyo has lost me as a consumer. It was around the time of the Thai tsunami and there was a shortage of replacement boards since they are made over there. The bigger problem came when Genserve took charge, initally questioning where I bought the unit from and wanting to again see copies of my receipt and invoice from simplyelectronics.co.uk (onkyo had already seen these and were happy to pay for the repairs). My 508 died after 9 months with a non functional HDMI board. There are two problems being confused the capacitor change will not repair the faulty HDMI board that most are seeing. The HDMI fault which gives no sound and greyed out network options needs the bga chip taken off and resoldered (not easy) that's why change the boards out. Various tests have shown that the chipset produces a black image when processing 4K120 and 8K60 signals. There are two problems being confused the capacitor change will not repair the faulty HDMI board that most are seeing. Hmm... is there an after market opportunity here? why design something and then neglect the thorough testing stage, and releases a product that has known issues. The difference it made when I put a fan blowing across the top of the HDMI board was huge, with the fan the area didn't even feel warm but with out the fan the heat built up quick. Though the recommended free-air clearance specs vary from brand to brand, typically @least 4-5" are required for the L/R sides and top cover. It appears well documented online.